FAQ

Can the shape of an opal be altered?

While we cut and polish opals, we generally prefer not to modify the shape of items for sale. If shape alteration is necessary, please contact us for discussion.

Do you offer combined shipping?

Yes! Our website automatically applies shipping charges only once for all purchases.

If an opal I was interested in is sold, do you have another?

Each opal is unique, and we only have one of each. Once an item is sold, it is removed from our website. Feel free to explore similar items in the same category.

Can I pick up my opal?

Certainly! We are based on Sydney in Australia. Please use the contact form to arrange pickup.

Can I see the opals in person before I buy?

For opals or jewelries over $5000 if you are in Sydney, we can offer in-person viewings, by appointment only.

Are all your opals natural?

Yes! We exclusively sell genuine, untreated, unheated, natural opals sourced directly from ethically and sustainably operated opal mines in Australia. We do not sell opal doublets or triplets; Our opals are 100% natural solid opals.

Are all your opals from Australia?

Yes, all the opal stones and opals used in our jewelries are naturally sourced from Australia.

Do you sell doublets and triplets?

We only sell natural Australian solid opals and do not sell doublets and triplets.

Do you make bespoke jewellery?

Certainly! We make bespoke jewelleries based on our customers' preferences. Customers can choose their favorite gemstones on our website and then proceed to "Create Your Own" to select their preferred jewelry style for a bespoke creation. Please note that due to the varying sizes of each opal, the setting cost may fluctuate, so we recommend contacting us for a quote. If you have additional personalized design requirements, feel free to reach out to us for further discussion. Our team provides one-on-one professional and detailed personalized jewelry design and customisation services to cater to your individual needs.

Are prices negotiable?

Our opals are priced at half of the recommended retail appraisal, making us one of the most competitively priced opal sellers
worldwide. We set our prices to sell efficiently and avoid negotiation. If you find a comparable opal at a lower price
elsewhere, we may consider adjusting our price.